Most employees have started using third party social apps like WhatsApp, Wechat
etc. often exchanging confidential information or data including videos. These flows
of information are an opportunity for the enterprise to understand the knowledge
and information needs of the company. These can also be tapped for re-use when
same situations are encountered again. However, third party social apps limit the
possibility of access, control, leverage and confidentiality of this data.
SMEConnect provides a,
Secure, fully controlled platform for information exchange on social media lines.
Employees manage their expertise profiles, which allows them to be searched and reached out to across the enterprise.
The platform provides a configurable gamification approach to incentivizing beneficial information flows and fostering employee engagement.
The platform provides SMEbots which can be trained on bodies of high access knowledge. These bots then act like a first level of support and then refer the right experts for a specific problem.
Platform integrates with our SMEWear suite of apps on the Realwear platform allowing the experts to be accessible at a voice command if needed.